Terms of service
Terms of Service — Omouma
Last updated: September 4, 2026
These Terms of Service govern your use of the Omouma website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to comply with these terms.
1. About Omouma
Omouma is an India-based online retail business offering maternity, nursing, mother-and-baby, baby, and related everyday products.
Business name: Omouma
Business address:
Ammruthasherry House, Houtiee,
Kollam, Kerala, India – 691001
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on our website are accurate and up to date.
However, minor differences in color, appearance, packaging, or presentation may occur due to photography, lighting, display settings, manufacturing variations, or changes made by suppliers.
Customers should review the product details, size information, specifications, and applicable policies before purchasing.
3. Product Availability
All products are subject to availability.
We reserve the right to limit quantities, discontinue products, or modify product availability without prior notice.
If an order cannot be fulfilled after purchase due to an unexpected availability issue, we will contact the customer and provide an appropriate resolution.
4. Prices
Product prices are displayed in Indian Rupees (INR).
Applicable shipping charges, where any, will be displayed during checkout before the order is completed.
Prices and product information may be changed at any time without prior notice.
5. Orders
Submitting an order constitutes a request to purchase the selected products.
An order may not be accepted or may be cancelled in circumstances including product availability issues, pricing or listing errors, suspected fraudulent activity, or other legitimate operational reasons.
If an order is cancelled by Omouma after payment has been received, the applicable refund will be processed.
6. Payments
Omouma currently accepts the payment methods displayed at checkout, including:
- UPI
- Cash on Delivery (COD)
Orders may be subject to verification before processing.
7. Cash on Delivery
For COD orders, customers agree to accept and pay for the order upon delivery.
Customers should place COD orders only when they are able and willing to receive them.
Repeated refusal or non-acceptance of COD orders may affect the availability of COD for future orders.
8. Shipping
Shipping and delivery are governed by our Shipping Policy.
9. Returns and Refunds
Returns, replacements, cancellations, and refunds are governed by our Return and Refund Policy.
10. Website Use
You agree not to use the website for unlawful purposes, fraudulent activity, abuse, interference with website operations, or any activity that could harm Omouma, its customers, service providers, or systems.
11. Intellectual Property
The Omouma name, branding, website content, design elements, images, text, logos, and other original content made available by Omouma may not be copied, reproduced, modified, distributed, or commercially used without permission, except as permitted by applicable law.
12. Limitation of Information
Product information provided on the website is intended to help customers make purchasing decisions. Customers should follow product-specific instructions, warnings, labels, and manufacturer information where applicable.
Products should be used only for their intended purpose.
13. Changes to These Terms
Omouma may update these Terms of Service from time to time to reflect changes to our business, products, services, or applicable requirements.
Updated terms will be published on this page.
14. Contact
Omouma
Ammruthasherry House, Houtiee,
Kollam, Kerala, India – 691001
Email: support.omouma@gmail.com
Phone / WhatsApp: +91 9605423406